On paper this looks like a good TV. Full HD at 32V is rare; it has game mode; it’s a smart TV - so this should be a good purchase. But it’s not.Firstly, as others mentioned, the picture is washed out. Its white without being bright. It’s dull and low contrast. I tried multiple settings with the Switch on game optimiser mode and the washed out images just made my eyes hurt - what’s the point of game optimizer mode if the panel is bad in the first place? The panel is really low quality.Secondly, while the TV can be set to English (Japanese or English are the only choices), all the agreements (privacy etc) are in Japanese (5 of them), and the ThinQ app MUST be registered in Japanese and permanently set to Japanese to work with the TV.The ThinQ account registration is a also mess - and you must have an account to even download free apps like Spotify. I made the initial mistake of choosing UK English when creating an account and it refused to allow the account to be registered to the TV. Just “Error” with no explanation. After a wasted hour I found out that you must choose Japanese when creating an account in the app for it to work with the TV (which is set to English!). I tried changing that on my account - no dice. Tried deleting the account and reregistering - but even though my account was deleted, LG wouldn’t let me register a new account with the same email and different language. So obviously not deleted then. I tried reactivating the old account to change the email, but it’s impossible to change email on an LG account (yes, really). Net result is another few hours wasted and there’s no way for me to use my main email address to create a new Japanese account. They really didn’t thinq this through. Not being able to change email on an account is insane, as is insistence on Japanese language for an app when you allow English on the TV.But account mess aside, the main issue is the image quality. Just do yourself a favour and avoid this.